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Medco

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111 complaints

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Medco is a company which provides prescription drug services. It is the largest company in the country to offer mail-order pharmacy. Medco operates an extensive retail network throughout the United States and the U.S. territories. The services are available 24/7. At the stores the customers can find medications of high quality at a reduced price. Using the web site of the company the clients can access their prescription history, view personal health and wellness information, refill mail-order prescriptions, as well as compare the prices of generic and brand medications.

Medco also maintains a "first-call resolution" Customer Service and an interactive call-in system. Please try to contact Medco Customer Service directly prior to posting any complaints on this site.

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Samuel m...
Medco to me you are hitler

Medco is like hitler killing people without mercy because they just care about money my wife she has hight blood pressure and they always sent the medication late if this counrty i...

#291884
Jan 25, 2012
41

Anonymous
Medco to me that company is nazy

My wife sent to then the money on time and i see my wife going to lot of change when she don't have his medication i don't understand in a country with a lot of democracy a...

#291871
Jan 25, 2012
16

Anonymous
Medco costs more than Walmart

On medicare with DuPont's MEDCO plan I discovered that if I skipped MEDCO and went to Walmart for my three meds, I could save $150/year. Most expensive, generic Lipitor is $11...

#291017
Jan 22, 2012
58

Tessibel
Medco - Where can we file formal complaints, FDA?

Does anyone know where/to whom formal complaints can be filed? FDA? These types of companies must somehow be regulated.Medco is by far the most ridiculous operation I'v...

#290989
Jan 22, 2012
61

Anonymous
Medco-Scream,Scream,Scream

Not one episode, it is continued stupidity. Have to repeat-name address phone# birthday,member # to 3 0r 4 times to several different people before they are able to help????Then f...

#289633
Jan 17, 2012
95

MEDCOISA...
Medco - 25 DAYS TO GET MEDS

CALLED MEDCO ON 12/12/2011 TO ORDER MEDS 6 MORE PHONE CALLS OVER 2 WEEKS AND FINALLY 25 DAYS LATER I HAVE MY MEDS...NOW HAVE CALLED 3 TIMES TO GET CO-PAY ADJUSTED AS THEY INCREASED...

#287795
Jan 10, 2012
113

Anonymous
Medco Delay in receiving prescription

On Wednesday November 9th, I contacted Medco and was notified that the prescription just then authorized by my doctor and would be processed. On Thursday November 10th...

#284263
Dec 27, 2011
179

Anonymous
Medco

Medco has have the worst customer service I have ever witnessed. I submit a prescription, they set a ship date, that date passes, they set a ship date six days later. I call, they ...

#283786
Dec 24, 2011
176

Anonymous
Medco Mail Refill service is terrible

For the last year our company has switch over to Medco as our pharmaceutical supplier. One time scripts can be filled at our local pharmacy, but any maintenance medication, (in our...

#280387
Dec 09, 2011
297

Anonymous
Complete Runaround when dealing with Medco

My mother is 86 years old, has a very decent health plan. When she had major surgery, she developed a blood clot post-surgery. She was released from the hospital with a prescript...

#279564
Dec 06, 2011
257

Anonymous
Medco - Filled an RX when asked for Generic.

Called Medco on November 14, to get a Liptor RX filled with the new generic. Advised to call Dr. to get RX. Called Dr. for Rx and they sent in the same day. Medco filled it for ...

#278260
Nov 30, 2011
281

Anonymous
Medco - Denied my medication/have none left

I've been taking a medication for years and all of a sudden, they would't fill it with a prior authorization. They will only give me 90 pills every 65 days instead of what my Dr....

#278075
Nov 29, 2011
295

Anonymous
Medco - Charged my credit card w/out my authorization

A drs office sent rx to Medco by mistake instead of local pharmacy. They caught the mistake, called Medco immediately to stop the rx. Medco refused to stop the order, charged by ...

#273685
Nov 08, 2011
323

Anonymous
Medco is still awful and giving incorrect info

My employer only gave the choice of Medco or nothing - I rarely had a prescription until I was hospitalized two years ago and since then I've had nothing but problems. I'm guessing...

#272416
Nov 02, 2011
241

Anonymous
Medco - Prescription change without consent/refusal to reimburse full amount of nonordered meds

Medco health contacted my Dr. and changed my prescription drug without my consent, despite the Dr. writing No Substitutions on my presription. I tried the drug when I received it a...

#272009
Nov 01, 2011
267

Flonkbob
Medco has Damaged my Health!

My employer switched to Medco over a year ago for pharmacy coverage. I have never dealt with a worse company. Never. The representatives on the phone have been dishonest and rude,...

#270532
Oct 25, 2011
313

Anonymous
Medco - Unprofessional Supervisory Service

Because of a supervisor's error my prescription order was cancelled.I went to my doctor to have a new prescription filled electronically & had to in the meantime get a prescrip...

#270300
Oct 24, 2011
223

Anonymous
Medco Rep Blatantly Lies

Thursday: I received a call from a Medco rep encouraging me to switch to mail order pharmacy services. She told me it would tgake 7 - 10 days from the time they received my RX fo...

#269342
Oct 20, 2011
255

Anonymous
Medco - I'm being charged 2 copays for 1 perscription.

I have diabetes and my Dr. faxed into Medco a new perscription for a lantus insulin pen but I didn't receive any needles tips when I received the pen. You can't use the pens withou...

#269058
Oct 18, 2011
271

Anonymous
Medco - Changed Dr.'s Perscription

Was contacted by telemarketer for medco. was told med. would be one price for a specific number of tabs. for a three month supply only recieved 8 tabs. was still charged $80. they ...

#265446
Oct 01, 2011
299

Anonymous
Medco - WTF

Humana & Cerdian both say I'm all paid up .I pay 605 dollars per month ! Medco still won't make my perscription card as active. I need & want what I pay for. I've been ...

#264659
Sep 27, 2011
229

Anonymous
Medco need to double check with Dr's/bad service

Medco was given an order by my dr for lisinopril 10mg which was filled on 08/24/11.then another lisinopril 20mg take 1/2 tab came a week later.Both of this medications are for 90da...

#263304
Sep 21, 2011
329

Kwscales
Medco - Failed to fill prescription

Medco.com mail order pharmacy is useless. When they are unable to refill because the Dr. does not respond to them, they notify the customer long after the customer has run o...

#260820
Sep 09, 2011
358

Tlw
I want to know what's up with mandatory Medco!

I believe that some generics are effective and some are not. My son has allergies and was taking injections each week several years ago. Allegra is prescribed to prevent an allergi...

#260197
Sep 06, 2011
374

Anonymous
Medco is Pathetic...

My doctor changed my $20 Simvastatin prescription to the $129.00 Lipitor prescription. I did not know that the price was going to be $129.oo until I opened up the package. I called...

#259267
Sep 01, 2011
354

Anonymous
Medco mail order prescription

I can't understand why people are complaining about Medco Mail-Order. After all we do have a choice. I think it's great not standing in line to get your medication refilled...

#258362
Aug 28, 2011
395

Anonymous
Medco penalties for using local Pharmacy

Using the local pharmacy has been simple and helpful with medications such as Creon. This is an enzyme supplement that is given to my Daughter who has Cystic Fibrosis. Without it ...

#258090
Aug 26, 2011
522

The Nurse
Medco - A special place in H*ll

I an an RN who handles oncology patients medications. Usually due to the nature of cancer the paties are medicaid/medicare. The number one mail order company is MEDCO. although mus...

#255233
Aug 13, 2011
502

Appleroy
Medco Service Quality Declining Rapidly Prior To Acquisition

Medco Health Solutions rejected my claim because "they changed their claims processing procedure and their computer system lacks the capacity for all drug NDC numbers". Customer Se...

#254853
Aug 11, 2011
508

CMRey1218
Medco - Sent me a medication my doctor did not approve.

"Medco also maintains a "first-call resolution" Customer Service and an interactive call-in system. Please try to contact Medco Customer Service directly prior to posting any compl...

#252894
Aug 02, 2011
402
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Related Information

Drug Stores and Drugs
For several decades so far people have been curing diseases with the help of medications, pills, drops, and the like. These 'mixtures of chemical ingredients' have saved millions of lives and cured thousands of diseases. Most drugs are available in the stores and sold without the doctor's prescription. Those medications that cure specific diseases are to be prescribed at the physician only. It is not advisable and even dangerous to decide on the choice of drugs on your own or to mix several medications at a time. Apart from cure and positive effects, drugs may also lead to side effects. A side effect is usually an undesirable secondary effect which occurs in addition to the desired therapeutic effect of a drug or medication. Side effects may vary for each individual depending on the person's disease state, age, weight, gender, ethnicity and general health. Side effects can occur when commencing, decreasing/increasing dosages, or ending a drug or medication regimen. Side effects may also lead to non-compliance with prescribed treatment. When side effects of a drug or medication are severe, the dosage may be adjusted or a second medication may be prescribed. Please note - many side effects may not be reported. Always consult your doctor or healthcare specialist for medical advice.

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