Pissed Consumer

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Medco

Feb 16, 2008

Medco complaint

My wife has been trying for a year to get a prescription filled. She gave up and at my encouragment just re-started her efforts.

Medco obvioulsy is counting on us consumers giving up and either going with out meds or buying them elsewhere. I am sure they still collect from the companies they are suppose to be serving and who takes insurance premiums from our checks every month.

Medco is pattently dishonest. They will tell you that your plan doesn't cover somthing, but then later it does cover. They didn't get the fax. The prescription is now too old to fill. We filled it (lie). We will fill it as soon as you doctor re-faxes his authorization (lie). Etc. Etc. Etc.

My wife's most recent attempt to get the meds her doctor prescribed are a month old.

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Comments (1)

1. Written by TransplantPatient, on 12-04-2008 14:26

I am being stopping all business with Medco. I suspect they are scammers and are data mining their customers. They have set an indicator in the pharmacy computer network that they have sent my medications (which they have not) so that I cannot change pharmacies or get my meds filled elsewhere. It is not your imagination. They are incompetent, or they are scammers.

I am going to contact the Board of Pharmacy to force them to cancel my order and return my check.

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