Anonymous
map-marker Charlotte, North Carolina

Charge on account

Need this canceled asap,so I can pick up my meds at Walgreens.Please call me 336501****.I have not took out insurance with Medico,I need to talk to a rep today.
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Winifred F Krg

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Verified Reviewer

Expecting verification of cancellation verification

I canceled an account and asked for verification of cancellation. This was an policy I didnt know I had until I was checking my bank account. I called you immediately, and requested verification of cancellation. Please keep me informed.
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Loss:
$736
Cons:
  • No response from medco

Preferred solution: Full refund

User's recommendation: Don’t count on this company

Rachel C Mxb

Questions about my daughters insurance

I went to go pick up my daughters prescription at the pharmacy and was told that she has this insurance on file. I called her other insurance and they gave me Medco as the name of the insurance on file and they gave me a policy number in a group number I called the pharmacy back and they said they need a BIN number and a PCN number from this insurance so that they can process her prescription.
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Preferred solution: My Daughter’s insurance information

Alan G Fyt

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Verified Reviewer

Information

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Never heard of them but now my pharmacy has them listed as my insurance. How did they get my info, who paid for it ?useuse caution
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Preferred solution: Explanation, where did they come from, how do they have my information?. Who paid for it?

Lorenzo G Cfi

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Verified Reviewer

Change my plan

I dont now who you are and how I got on ur plan I didnt ask to change to ur plan I dont like it i want to change this ove to the plan i before you
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1 comment
Lorenzo G Cfi

Look i never asked for ur service’s I don’t now who you never herd of you Medco i don’t want ur plan put me back on my old plan I never asked for this plan i try to get my medicine from the PHARMACY they charge me at arm and a leg I don’t want your plan i never asked to come ur plan put me back on my old plan i do not want ur plan my name is LORENZO GREEN

Anonymous
map-marker Lubbock, Texas

How did I get enrolled in your plan without consent

I went to the local Community Health Clinic to receive free medical care. When I went to their pharmacy to pick up my "free" meds I was informed that I have insurance through this Medco.

WTF!? I didn't enroll with Medco! So, I wound up paying for my meds. When I called this Medco their representatives kept hanging up on me when I explained what was going on.

Something is very "fishy" and very wrong about this insurance company. When I finally got a hold of their customer service, they told me I wasn't enrolled in this plan.

So, how did this health clinic have record that I was insured through them? I'm now in the process of finding out answers from them and getting this matter corrected.

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User's recommendation: Leave Medco alone! They don't cover ***

John T Ieu

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Verified Reviewer
| map-marker Prairie Village, Kansas

I have been charged $173 on my credit card and I have no info on Mexico never signed a plan with Mexico and I would like to know what’s going on

I have been charged $173 on my credit card and I have no info on Mexico never signed a plan with Mexico and I would like to know whats going online
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User's recommendation: Watch your credit card statements because if you hadn’t signed up for it why are you getting billed for it

R L B

My coverage cancelled

Pharmacy will not accept State of Delaware medco for payment. They say coverage has been canceled. I have no knowledge of cancellation
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Preferred solution: Deliver product or service ordered

User's recommendation: Make sure you know that your coverage is available

Anonymous
map-marker Chesapeake, Virginia

Cancel health coverage

Im currently receiving medicade but blue cross blue shield needs to be removed and cancelled. Im no longer employed with Tjmaxx. Its showing up in the system. It is listing I have insurance with Medco it needs to be removed as soon as possible.
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Carla S Scx

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Verified Reviewer
| map-marker Houston, Texas

RX problem

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My dr called in a pain killer for my son who just has surgery. It was for 5 days, which is the allowed amount by law.

Walgreens stated that my insurance (Medco) will only authorize 3 days of pain killer. And my dr will have to call back in and resubmit for a refill. Well they cant do that for 5 days so now my son doesnt have enough medicine to get him through the weekend. This is unacceptable.

My dr followed the letter of the law and my son has never had surgery before. Never been prescribed a narcotic. It seems as though he is being punished for something he has never done.

The dr said he would prescribe a different medicine to get him through the weekend. If this one isnt accepted I will be irate

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Preferred solution: Deliver product or service ordered

Anonymous

Bogus prior authorization

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Ive been taking a med for several years - one that we finally found that works well for me condition - then all of the sudden Medco wouldnt fill it. First told me it was due to a prior balance not being paid, then said that wasnt it - but rather was because a prior authorization was required. What BS. Have been taking it forever and now needs this. Just Medco trying to get out of paying for something that actually works!
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User's recommendation: Use your local pharmacy instead

Anonymous
map-marker Alexander City, Alabama

Cancelnpolicy

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I've been waiting almost 2 weeks for a paper to be emailed to me stating no insurance through them, have called a bunch of times and still haven't got it resolved
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Loss:
$700
Cons:
  • Take forever to get what requested also caused me to lose money
  • Bad service

Preferred solution: Deliver product or service ordered

Payne Zsb
map-marker Holland, Michigan

Pass due script

Never got The text or got to talk to anyone. My wife has been without her script for 2 or 3 days with this confusion. Then this was NO help at all.
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User's recommendation: Nope

Eva F
map-marker Philadelphia, Pennsylvania

Getting the run arond

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I am trying to get a letter stating I no longer have them as my medical so that I can receive medical elsewhere and all Im getting is the run around I need lelp for cronic debilitation pain Eva Figueroa 267410****
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Cons:
  • Bad service

Preferred solution: I need a letter emailed stating I’m no longer covered

Casheena H
map-marker Bloomfield, Connecticut

Coverage

Please call 203-727-**** I want to talk to a live representative
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Preferred solution: Phone call back

Dell M Khm

Cashed bill

My mistake a money transaction was sent to you. It was cashed and I need to have it returned please
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Loss:
$134

Preferred solution: Full refund

About

Related Companies

Cigna, Express Scripts, Accredo, Medco Pharmacy, Cigna HealthSpring

Summary

Medco is a company which provides prescription drug services. It is the largest company in the country to offer mail-order pharmacy. Medco operates an extensive retail network throughout the United States and the U.S. territories. The services are available 24/7. At the stores the customers can find medications of high quality at a reduced price. Using the web site of the company the clients can access their prescription history, view personal health and wellness information, refill mail-order prescriptions, as well as compare the prices of generic and brand medications. Medco also maintains a "first-call resolution" Customer Service and an interactive call-in system.

Medco reviews and complaints

Medco is ranked 182 out of 686 in Pharmacy category

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