I've been taking a medication for years and all of a sudden, they would't fill it with a prior authorization. They will only give me 90 pills every 65 days instead of what my Dr.
ordered. I have NO medication left and must wait until it can be approved, which involves my Dr. calling, filling out detailed health report, and then waiting for their decision. In the meantime, I will be without my medication.
It is over $500 a month if I pay for it myself.
They switched me to a nurse to see what the side effects would be for NOT taking it and she told me there are a lot of bad side effects and I should NOT go without them!..........but they wont pay.
Very bad customer service and they should NOT tell patients to "do without" when I've taken it for years.
Very upset and disappointed in this company. I will keep trying to complain and wait without my medication.