Medco
Medco Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Medco has a 1.0 star rating based on 11 customer reviews; consumers are mostly dissatisfied and the rating distribution is 100% unfavorable. Many Medco reviews note delivery, membership and billing problems.
Positive Feedback
Occasional reports of friendly representatives and successful deliveries exist, but positives are rare across reviews.
Negative Feedback / Risk Areas
- Frequent claims of unreachable phone lines and poor customer service consistent with Medco customer complaints.
- Regular reports of orders not delivered or marked delivered by USPS with no resolution.
- Unauthorized charges, billing errors, and difficulty obtaining refunds or membership cancellations.
- Problems with auto-ship, subscriptions, and held shipments until payment authorization.
Key Takeaways for Future Customers
- Verify charges and bank statements promptly and insist on written cancellation or refund confirmation.
- Consider using a local pharmacy if possible rather than mail-order to avoid delivery and customer service issues.
- Be cautious with auto-ship, membership enrollments, and keeping payment methods on file.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Medco has a 1.0 star rating based on 11 customer reviews; consumers are mostly dissatisfied and the rating distribution is 100% unfavorable. Many Medco reviews note delivery, membership and billing problems.
Positive Feedback
Occasional reports of friendly representatives and successful deliveries exist, but positives are rare across reviews.
Negative Feedback / Risk Areas
- Frequent claims of unreachable phone lines and poor customer service consistent with Medco customer complaints.
- Regular reports of orders not delivered or marked delivered by USPS with no resolution.
- Unauthorized charges, billing errors, and difficulty obtaining refunds or membership cancellations.
- Problems with auto-ship, subscriptions, and held shipments until payment authorization.
Key Takeaways for Future Customers
- Verify charges and bank statements promptly and insist on written cancellation or refund confirmation.
- Consider using a local pharmacy if possible rather than mail-order to avoid delivery and customer service issues.
- Be cautious with auto-ship, membership enrollments, and keeping payment methods on file.
Media from reviews
New York, New York
The number is not working
You didnt answer the phone I pressed to call you and it went to an immediate busy signal and I got disconnected thank you very much I dont even know what Medco Is my wanna know if you were just a mail order company or if I use you in a local pharmacy I received the information breach letter today
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Verified ReviewerUpdate payment method
Ive been trying to update my payment method for over 2 weeks. I dont want to lose my coverage.
It would be great to have someone to call me back. At the number (936)720-****
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Verified ReviewerCancellation of our Endurance policy -
Need to cancel membership for Endurance & get a refund for 2 withdrawals on Wednesday, July 16th 1 transaction in the amount of $29 & the other was for $121.33
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Verified ReviewerI don’t understand what this insurance is what does it cover because I have ten care medicad
I have called and called to get some information and no one will answer!!!!please call me 931 434 ****.
Terrible
I received a letter from TennCare stating that Medco was my third-party liability insurance. I did not know I had this.
I dont know What it covers.toll-free My number is 931-434-****.
If you can give me a call. Answer my questions.
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Verified ReviewerNeed to drop Medco. I cannot afford it, please
I just cannot afford it. I live on my SS check. I was not even sure what Medco was when I saw it coming out of my account!
Preferred solution: Full refund
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Verified ReviewerNever received this. Had the usps twice say they delivered it. But no evidence that it was ever delivered on my ring doorbell video.
USPS says it was delivered. They are impossible to contact to complain.
Don't use USPS to deliver orders. They are horrible.
- Use usps which is horrible
- No way to contact
Preferred solution: Deliver product or service ordered
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Verified ReviewerStill do not if I have a account with you people
better service need to have some one to answer the dam phone I still donot know if I am coverd by yous
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Verified ReviewerResolved: I don’t understand what this insurance is what does it cover because I have ten care medicad
Company fixed the issue and I have been provided with apology. Talked with someone and they fixed it .
Answer the phone call!!! I want to talk to someone about this insurance I have called and called with no response
User's recommendation: No not at this time
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Verified ReviewerOrder not delivered
There was none
The number supplied by pissed consumer is the same number I found on the internet which just results in a busy signal
User's recommendation: Don’t buy from Medco. They are impossible to contact and usps doesn’t deliver
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: I don’t understand what this insurance is what does it cover because I have ten care medicad
Company fixed the issue and I have been provided with apology. Emailed how I felt about this product didn’t do what it says it does. Very disappointing
I received a letter from TennCare saying that I have third-party insurance through you. I dont know what it is what it covers please explain.
Prescription
Did not get a answer and i need my prescription to day please can you help me out with this please thank you
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Verified ReviewerUnauthorized charges
These charges are unauthorized
I dont k is what it is for and I dont know his they got this credit card number
- Unaithorized charges
Preferred solution: Nothing
User's recommendation: Dint use them !!!
Drexel Hill, Pennsylvania
Medco & Medico
I think some of these reviews are for Medico not Medco. They aren't the same company. Just think the comments need to be checked before posted to make sure they are with the right carrier.
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Verified ReviewerCan’t ever get a hold of anyone
No one can ever answer the phone I am u able to talk to an agent. Its impossible to get my insurance verified. Absolutely no help.
User's recommendation: Don’t recommend
Charlotte, North Carolina
Charge on account
Need this canceled asap,so I can pick up my meds at Walgreens.Please call me 336501****.I have not took out insurance with Medico,I need to talk to a rep today.
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Verified ReviewerExpecting verification of cancellation verification
I canceled an account and asked for verification of cancellation. This was an policy I didnt know I had until I was checking my bank account.
I called you immediately, and requested verification of cancellation. Please keep me informed.
- No response from medco
Preferred solution: Full refund
User's recommendation: Don’t count on this company
About
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Medco is a company which provides prescription drug services. It is the largest company in the country to offer mail-order pharmacy. Medco operates an extensive retail network throughout the United States and the U.S. territories. The services are available 24/7. At the stores the customers can find medications of high quality at a reduced price. Using the web site of the company the clients can access their prescription history, view personal health and wellness information, refill mail-order prescriptions, as well as compare the prices of generic and brand medications. Medco also maintains a "first-call resolution" Customer Service and an interactive call-in system.
Medco is ranked 175 out of 1258 in Pharmacy category
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They are taking money from social security to pay my premium for a drug plan I don't have and no, they do not answer their phones no matter which one you call!