Medco - Was uninformed about the refill status and lied to get me off phone
I am on a controlled substance which is refilled by Medco.The customer service rep informed me I still had 1 refill and processed my order.he was unaware that the prescription actually ran out .
The pharmacy was supposed to call me . I waited 6 days for my refill unaware that it could not be refilled and never received a call. When I called to find out the status they gave me this information. I am now off the meds for 24 hours because of them and not feeling very good.
The service is HORRIBLE!!!!!!!!!!UNACCEPTABLE!!!!!!!!One hand doesn't know what the other is doing
Review about: Medco Prescription Refill.